Julianne Pepitone at CNNMoney: Experian sued over FreeCreditReport.com
A wisconsin college student filed a class-action complaint against Experian this week, claiming that the company's ubiquitous ads for FreeCreditReport.com led her to believe she could use the site to get a no-cost credit report.
There's nothing free about FreeCreditReport.com's credit monitoring service, which carries a $14.95-per-month charge.
The Better Business Bureau has received more than 11,000 complaints about FreeCreditReport.com
"FCR.com's television, radio, and Internet advertisements misrepresent the costs of the service it provides to consumers."
"The only price mentioned anywhere is 'free,' [and] this representation is not true.
The only authorized site to get a truly free credit report is AnnualCreditReport.com, which is run by the FTC. Most consumers are entitled to receive a no-cost credit report once a year from each of the three credit reporting agencies: Equifax, Experian, and TransUnion.
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